S.M.K Supply Chain (“SMK”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through smksupplychain.com, how we use it and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
Information we collect
- Information you send us. When you use the quote form, email or call us, we receive your name, email address and the details of your request, and any company name, phone number, product, quantity, destination and timeline you choose to add.
- Usage information. We use Cloudflare Web Analytics, and Google Analytics where enabled, to understand how visitors use the site, such as pages viewed, approximate location, device type and whether contact links or the form were used.
How we use it
- To reply to your enquiry and prepare quotations
- To deliver the services you request, including sharing necessary details with suppliers, carriers and warehouses involved in your order
- To improve our website and services
We do not sell your personal information.
Service providers
Quote form submissions are delivered to our inbox through Web3Forms. Our website is served by Cloudflare. These providers process information on our behalf and may store it outside Canada, including in the United States, where it may be subject to local laws.
Cookies
Cloudflare Web Analytics does not use cookies. If Google Analytics is enabled, it sets cookies to distinguish visitors. You can block or delete cookies in your browser settings without affecting your ability to contact us.
Retention and security
We keep enquiry information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.
Your rights
You may ask to access or correct the personal information we hold about you, or withdraw consent to its use, by emailing info@smksupplychain.com.
Contact
S.M.K Supply Chain, 7803 35 St SE A, Calgary, AB, Canada · info@smksupplychain.com · 825-488-5555